The Austin College Business Office is responsible for student billing. Our office can assist you with questions related to your student account, payment options, emergency loans, student loan exit counseling, 1098-T tax forms, and more. Answers to many of your questions can be found on this page, and we are happy to answer questions by phone (903.813.2448) or email (businessoff@ssb-prod.ec.wkhjx.com) as well. Our hours of operation are Monday through Friday, 8:30 a.m. to 5:00 p.m.
Student Charges and Payments
Full payment of Student Charges, less approved financial aid, is required before the start of each term. Your Statement of Account is accessed online through WebHopper. Statements become available on or about July 1st for the fall term and November 15th for the spring term. You may make one lump sum payment each term directly to the College or enroll in a Payment Plan by the payment due date for each term.
The Family Educational Rights and Privacy Act (FERPA) is a Federal law that protects your student education records and privacy. We are prohibited from speaking to anyone other than you about the details of your Student Account unless you have provided authorization to do so. At the start of each academic year, you must complete the FERPA Permission to Release Information form to authorize others to access your account information.
Fact Sheets and Forms
- Student Billing Information
- 2022-2023 College Costs
- 2023-2024 College Costs
- Guide to Your Student Statement
- ACI Payments, Inc. Payment Plan Information
- FERPA Permission to Release Information
- Statement of Financial Obligation Form
- Accounts Payable Direct Deposit Bank Information
- Credit Balance Option Form
Questions regarding billing statements or payment options should be directed to Tiffany Medaris, Student Accounts Receivable Specialist, at 903.813.2448 or tmedaris@ssb-prod.ec.wkhjx.com. All financial aid questions should be directed to the Financial Aid Office at 903.813.2900 or finaid@ssb-prod.ec.wkhjx.com.
Other Services
Student Emergency Loans
In case of unexpected emergencies, students may borrow up $100.00 from the Brown Memorial Loan Fund. The loan must be paid back within 30 days from the date the loan is made. The College does not charge interest, however, a $5.00 late fee will be assessed for any loan not fully paid by the date due. Additionally, a hold will be placed on the student's academic record until the loan is repaid. Students will not be allowed to receive future loans from this fund if previous loan repayments were 10 or more days late. A valid College ID card must be presented at the time of the loan, and the student must have no outstanding holds.
Check Cashing
Students may cash a check at the Business Office Cashier Window for up to $200 by showing a valid AC ID card. A fee of $15 is assessed for any checks returned unpaid by the bank and a hold will be placed on the student’s academic records until the returned check is paid. Check cashing privileges will be revoked if more than one check is returned by the bank. Check cashing hours are 9 a.m. - 3 p.m. Monday through Friday.